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Live Chat

Convert Mid-Funnel Traffic Into Leads With 24/7 Monitored Live Chat

Did you know that only 2-4% of your website visitors typically convert into enquiries or sales, assuming your website is already performing well?

But what happens to the remaining 96-98%?

Some of them can be kept engaged through Remarketing campaigns that keep your brand at the top of their minds.

However, there’s a significant chunk of middle-of-the-funnel visitors who aren’t ready to take action – and yet, they’re actively exploring your website.

These visitors are on the verge of making a move. They just need a gentle push.

That’s where a Live Chat can benefit your business. Like a 24/7 virtual assistant, the Live Chat will send a welcome prompt whenever someone visits your website, encouraging them to initiate a conversation.

Once engaged, we qualify them and collect their contact information, which we then send over to you.

Simply put, our Monitored Live Chat service boosts the number of leads your website generates by motivating users who might not have converted on their own to take action.

Your 24/7 Online Website Receptionist

Think of your Live Chat as a 24/7 website receptionist, always ready to respond to user inquiries.

Contrary to what you may believe, our Live Chat isn’t operated by bots.

It’s a service provided by real humans who answer questions and qualify your website visitors based on your guidelines.

Our Live Chat agents ensure that every interaction is handled with care and professionalism, delivering the information your visitors seek and making them feel valued from the moment they land on your site.

Ready to boost your lead generation? Get in touch with us today.

How are we different from other agencies?

A.P. Web Solutions

  • Realistic, measurable goals with transparent KPIs & milestones.
  • Account Managers have high-level knowledge of strategy + implementation & are actively involved in the project.
  • Directly deal with experienced Specialists & Account Managers who have years of experience specifically with Search Marketing.
  • Customised & bespoke pricing structure for your unique circumstances, taking into account critical variables.
  • A thorough & structured multi-step scoping & due-diligence process before you sign up to ensure fitment, expectations & targets.
  • Clearly defined roadmap (6 months, 12 months) with targets, responsibilities, benchmarks & milestones to track progress.
  • Collaborative organisational structure that allocates 3-5 resources for every account (depending on size of account).


Other Agencies

  • Meaningless guarantees - read the fine print in your contract.
  • Account Managers who are essentially middlemen & answer advanced questions with “I’ll check & get back to you on that”.
  • “Digital Strategists” (fancy term for salespeople) who make promises, sign you up on contracts & hand you over to junior team members.
  • Menu pricing & packages that do not take into account important variables that can make or break your campaign.
  • Signing you up as soon as possible without any research, analysis or discussion about current positioning & targets.
  • Going month-to-month with no particular direction or targets. Generic workflow and process applied to all projects.
  • Underpaid (& overworked) service staff (who do the work) & overpaid sales staff (who sell you guarantees & contracts).
Our Clients

From SMB’s to ASX-listed companies, we’ve worked with 153+ clients big & small

APWS Core 4 Values


Your Marketing Powerhouse Without The In-House Cost

We’re an extension of your marketing team – specialised marketing expertise at a fraction of the cost. Here’s what you can expect when you get in touch:

Discovery Session
An introductory call to learn more about your business, services/products. marketing history & most importantly, your marketing goals & objectives.
Comprehensive Audit
A comprehensive audit of your website, competitors, current positioning & gaps.
Customised Strategy
Our customised strategy along with pricing, milestones & performance metrics we will monitor along the way to ensure we’re on track to hit our targets.